FAQ's

Waxing is the hero of all hair removal methods. Warm wax is applied to the skin and sticks to the hair. We use the wax to to pull the hair from the root – removing the entire hair from the follicle.

Some people feel pain more than others, but you can expect a short, stinging sensation after the strip is pulled. You can take an ibuprofen or aspirin about 30 minutes before your appointment to minimise your discomfort. (Always consult with your physician before taking medications.)

Keep it up: Continuous waxing lessens the amount of hair you have, so waxing will get less painful every time.

If waxing is done consistently, hair grows back slower, finer, and sparser.

Shaving cuts the hair off at the skin so the quantity and thickness of the hair stays the same. It can also increase skin sensitivity and cause more ingrown hairs. Electrolysis and laser hair removal don’t work for everyone and can be unpredictable and expensive.

Waxing doesn’t permanently remove hair, but it does leave your skin smooth and hair-free for much longer than shaving. Typically, results last between 3 to 6 weeks, depending on the area. With consistent waxing over time, hair growth becomes slower and finer, making it feel like a near-permanent solution!

If you’ve allowed your hair to grow out to the proper length prior to waxing, you can expect to be hair-free for a minimum of 1-2 weeks.

This depends on where you’re being waxed and on your individual hair growth pattern, but for best results we recommend waxing every 4 weeks.

No, waxing has the opposite effect. Hair that is removed at the roots grows in finer and softer over time.

We completely understand that trying waxing for the first time can feel intimidating. Our expert WAXITologists will guide you through every step of the process, ensuring you feel relaxed and comfortable. While the sensation can be a little sore, we work quickly and efficiently so you're done in no time! 

Plus, we use our exclusive wax, specially formulated for sensitive skin to deliver smoother, less-painful results. You’ll be in good hands, and we’re here to make your first experience as easy and stress-free as possible!

We have stores nationwide, so you can enjoy our services no matter where you are! To find your nearest WAXIT store, visit the store locator on our website. 

Please click here to download our full treatment menu.

No, you don’t need an appointment! All our WAXIT stores accept walk-ins, so feel free to pop in whenever it’s convenient for you. 

Booking an appointment at WAXIT is easy, You can either phone, WhatsApp, Email or fill in a form online to request an appointment to the WAXIT store of your choice. 

Yes, our stores are open 7 days a week to keep you smooth! However, please note that we close earlier than usual on Saturdays, Sundays and public holidays. 

To avoid any inconvenience, we recommend checking the trading hours of your preferred store on our website or contacting them directly.

Only the client and our WAXITologists are allowed in the treatment room during an appointment. Clients under the age of 15 can have a parent or guardian on hand.

While we don’t have shower facilities in our salons, we provide clients with wet wipes to freshen up. This way, you can feel clean and comfortable before your treatment! 

These medications increase the rate at which your skin exfoliates so waxing could remove skin as well as hair. Please let your WAXITologists know if you are on any medications. Also be aware that chemical peels, laser, and micro-dermabrasion can also affect skin integrity.

There are many medications that affect the skin (glycolic acid, lactic acid, benzyl peroxide, salicylic acid, alpha hydroxyl acid, vitamin A, prescribed exfoliating scrubs, antibiotics, hormonal medications, radiation and/or chemotherapy drugs).

Please consult with your physician about your medication and how it may affect waxing. Some brand names to be aware of: Adapalene, Avita, Tazorac Avage, Proactiv(e), Differin, Strivectin.

We charge per service, not by amount of hair.

The price for a full leg treatment covers both legs. The same applies with the arms; our pricing is for both sides, not just one.

Bikini is the most modest: Hair will be removed that extends outside of the panty line or crease of thigh.

Brazilian is for the more adventurous: A thin strip of hair will be left down the middle of the bikini area.

Hollywood is for the wild: All hair will be removed including that on the backside.

No, for safety reasons we don’t wax during your cycle.

Of course, yes! We love making our pregnant clients comfortable during their waxing experience. Just remember that we may need more time as your skin will be more sensitive than normal.

Be kind to your skin: Follow the aftercare tips carefully.

Ingrown hairs are wimpy hairs that are too weak to push through the skin – causing inflammation. The best way to prevent this from happening is to exfoliate 2-3 times a week. We have a variety of products available (including body washes and scrubs) to help minimise this condition.

Our products are exclusively available at WAXIT stores. Visit your nearest WAXIT location to explore our full range and receive expert advice from our team.

All our WAXITologists are female. Rest assured, they are highly trained to provide professional and comfortable waxing experiences for all clients.

If you’re interested in joining the WAXIT team, please send your CV to careers@waxit.co.za. 

Make sure your subject line includes where you’re based and the role you’re applying for. We’re always on the lookout for passionate and skilled individuals to be part of the World of Smooth!

We receive a high volume of applications, and our HR team carefully reviews each one. While we do our best to respond to every applicant, it can take some time. Rest assured; we’ll get back to you as soon as possible if there’s a suitable opportunity available for you. 

If you don’t get a response within 2 weeks of applying, please consider your application unsuccessful for the current roles available. 

We currently do not offer external waxing training. Our training is exclusively reserved for our internal WAXITologists to ensure they meet our clients’ high standards of expertise and professionalism. 

However, keep an eye on our socials, something exciting is coming in 2025!

For any marketing-related inquiries, please feel free to reach out to us via email at: marketing@waxit.co.za

WAXIT is an inclusive, gender-neutral wax bar that welcomes clients of all identities, including those from the LGBTQ+ community. Our services are categorised into male and female options based on variations in hair texture, volume, and anatomical differences, ensuring that we meet the unique needs of every individual. This grouping is purely practical and not meant to define or limit anyone’s gender expression. At WAXIT, we prioritise creating a welcoming, respectful environment where every person feels comfortable and confident in choosing the right service for them.